Inquiry
Please check before contacting us.
- During our extended holidays and weekends, responses to inquiries may be delayed. We apologize for any inconvenience this may cause and will reply inquiries after the holidays. Thank you for your understanding.
- This form is intended for inquiries from our corporate customers. For general customer inquiries, please refer to the information provided onthis website.
- If you are a corporate customer seeking information about purchasing commercial products or after-sales support, please utilize this website.
- If you have purchased our product through our distributors, kindly direct your inquiries to the respective distributor.
Inquiries regarding replacement (maintenance) parts and alternative products should be directed to the manufacturer of the equipment containing the batteries. - For information on where to obtain battery certificates, please refer to this page. For Lithium ion batteries, please inquire through commercial distribution.
Your inquiry has been sent.
The department in charge will respond to your inquiry at a later date.
Please note that depending on the content of your inquiry, it may take several days for us to respond.
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