Inquiry
Please read the following before submitting your inquiry:
- For inquiries related to consumer products, please refer to the information on this website.
- Please contact the sales channel from which you purchased the product.
Examples:
・If you purchased through a distributor → Please contact the distributor
・For inquiries about replacement (maintenance) parts or alternative products → Please contact the manufacturer of the device in which the battery is installed - For information on how to obtain battery certificates, please refer here. For lithium-ion batteries, please contact us through your sales channel.
Your inquiry has been sent.
The department in charge will respond to your inquiry at a later date.
Responses may be delayed during holidays and weekends. We apologize for any inconvenience and will reply after the holidays.
Thank you for your understanding.