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Please read the following before submitting your inquiry:

  • For inquiries related to consumer products, please refer to the information on this website.
  • Please contact the sales channel from which you purchased the product.
        Examples:
     ・If you purchased through a distributor → Please contact the distributor
     ・For inquiries about replacement (maintenance) parts or alternative products → Please contact the manufacturer of the device in which the battery is installed
  • For information on how to obtain battery certificates, please refer here. For lithium-ion batteries, please contact us through your sales channel.

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Responses may be delayed during holidays and weekends. We apologize for any inconvenience and will reply after the holidays.
Thank you for your understanding.